A: Every piece at Corielle is designed with intention, blending timeless elegance and modern aesthetics. Our handcrafted designs are inspired by personal stories and meaningful moments, ensuring each item becomes a treasured keepsake.

A: All our pieces are crafted by expert artisans using fine materials and traditional techniques to ensure impeccable quality and durability.

A: Absolutely! We specialize in custom designs to create pieces that reflect your unique story. Whether it’s using heirloom materials or crafting something entirely new, we’ll work closely with you to bring your vision to life.

A: We use high-quality materials, including solid gold, sterling silver, and responsibly sourced gemstones. We also offer designs using repurposed heirloom materials for those looking to give old treasures new life.

A: Yes. Ethical sourcing is a priority for us, and we work with trusted suppliers to ensure our gemstones are responsibly obtained.

A: To maintain the beauty of your piece, avoid exposure to harsh chemicals, clean it gently with a soft cloth, and store it in a dry place. For specific care instructions, refer to our Jewelry Care Guide.

A: Since many of our pieces are handcrafted, production times can vary. Ready-to-ship items typically arrive within 5-7 business days, while custom orders may take 3-4 weeks. You’ll receive a detailed timeline when placing your order.

A: Yes, we ship worldwide. Shipping fees and delivery times vary depending on the destination, and all international orders are subject to local customs duties and taxes.

A: Yes, once your order has shipped, we’ll provide you with a tracking number so you can follow its journey to your doorstep.

A: We accept returns on unworn, non-custom items within 30 days of purchase. Custom pieces are non-refundable due to their personalized nature. Please visit our Returns & Exchanges page for more details.

A: We stand by the quality of our pieces. If your item arrives damaged, please contact us within 7 days of receipt with photos, and we’ll arrange a replacement or repair at no cost to you.

A: Contact us through our Custom Jewelry Inquiry Form to share your ideas and preferences. Our design team will guide you through the process from concept to creation.

A: Yes, we offer repair services for all Corielle pieces. Reach out to us with details of the issue, and we’ll provide an estimate and timeline for the repair.